Frequently asked questions

The more you know, the safer you’ll be and less likely to become a victim of fraud.

Here are our most frequently asked fraud-related questions. Click on a question to read the answer.

get help

Where to get help if you get scammed

If you are a victim of money transfer fraud, report the incident immediately to your local police. If you used MoneyGram to wire money as a result of a scam, please call MoneyGram at 1-800-MONEYGRAM.


Fraud Prevention Tip Sheet

Many fraudsters use the phone to try to trick and cheat consumers. Help your older relatives by printing this helpful Fraud Prevention Tip Sheet that they can keep by their phones for handy reference.